Private Boat Hire Terms and Conditions
1. Definitions
In this agreement, the following terms have the following corresponding meaning:
Agent means the agent through which the Charter was booked.
Charter means the cruise for which the Charterer is paying and the Operator is providing.
Charterer means the client who is paying for the Charter.
Charterer’s Group means all the passengers who will take part in the Charter.
Master means the duly qualified person in charge of the Vessel.
Operator means the owner or operator of the Vessel as specified in the Booking Confirmation.
Vessel means the Operator’s vessel or vessels specified in the Booking Confirmation.
Partner vessels all vessels other than Silver Spirit
Ticketed events terms and Conditions
These apply to tickets sold for New Years Eve, Boxing Day, Australia Day
8. Government Orders, COVID-19 and events outside of our control for ticketed events
For those guests travelling from outside the State of New South Wales, please pay specific attention to point 8.2.4. We strongly recommend travel insurance to cover circumstances where you will not be able to attend The Charter. This would include if guests attending were to test positive for Covid-19.
8.1 Your compliance
- Charters are classified under the hospitality and recreational sector. The Agent, The Operator and The Charterer agree to comply with all government orders relevant to the hospitality and recreational sector and/or charters in general. This includes any orders and requirements of the Australian government relating to COVID-19.
- The Agent and/or Operator reserve the right to refuse any of The Charterer’s group to board any Vessel if they have not complied with any relevant and applicable government orders, with no refunds offered.
8.2 Government orders
- The Agent is only accepting bookings for tours and Charters that are within the vessel’s COVID capacity and in accordance with the relevant government guidelines and travel restrictions. This capacity can change based on government orders. The Charter will be held to the capacity that was in place at the time The Charter was booked.
- Based on current guidelines at the time The Charter is confirmed, The Charter can proceed on the selected vessel, and operators and vessels work within COVID safe guidelines.
- The Agent and/or Operator reserve the right to refuse entry of anyone on the vessel if it will cause non-compliance with any Government order or law. No refunds will be offered.
- Closure of state/national borders will not be deemed a reason for a reschedule/cancellation if The Charter can operate under NSW government orders.
8.3 Cancellations
If the Australian government enforces stricter conditions, and accordingly, The Charter cannot proceed as per the original booking confirmation, you may be given the following options:
- If The Charter cannot proceed and the event is cancelled, tickets will be refunded minus a 5% processing fee. If tickets were purchased on an international card, any international processing/transaction fees incurred will be deducted from the amount to be refunded.
- If The Charter can proceed but with reduced boat capacity numbers, any tickets purchased over the limit of the restriction will be refunded in order of the most recent purchased first, until the updated capacity limit is reached. Tickets will be refunded minus a 5% processing fee. If tickets were purchased on an international card, any international processing/transaction fees incurred will be deducted from the amount to be refunded.
- If The Charter can proceed as per the original booking confirmation all other reasons to cancel by The Charterer will fall under a cancellation, refer to point 4 for conditions.
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